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Services for People with Disabilities


Policy Statement · Access to Facilities · Access to Public Workstations · Assistance with Print Materials · Assistance with Electronic Materials · Adaptive Technology Available in the KU Libraries · Reference Assistance and Information Services · Further Assistance

Policy Statement

The University of Kansas Libraries is committed to providing equitable access to information to all faculty, staff, students, and members of the KU community. In compliance with the Americans with Disabilities Act (ADA), and in collaboration with the KU Office of Disability Resources, library staff will make good faith efforts to accommodate reasonable requests for assistance in obtaining, accessing, and making use of library resources, materials, and services.

Access to Facilities

The University of Kansas Libraries maintains facilities in a number of buildings on the Lawrence campus and in the Regents Center building on the Edwards campus. A map of campus libraries is available, as is a guide to access to campus libraries.  A guide for visitors to the Spencer Research Library is also available.

Access to Public Workstations

The University of Kansas Libraries provides public workstations with software installed to provide assistance to users with disabilities in the Watson and Anschutz libraries on the Lawrence campus and in the Regents Center Library on the Edwards campus. Please refer to the section on adaptive technology below for a complete listing of software applications currently available. Access to adaptive technology workstations requires an active KU Online ID.

Assistance with Print Materials

Retrieving Library Materials - Library staff are available in each unit to retrieve materials for users who need assistance. Users should ask at the service desk of the library housing the needed material. Library staff will make every effort to immediately retrieve the needed material. However, if there are a great number of items to be retrieved, advance notice may be required. In addition, if the library is busy and/or there is only one staff member available at the service desk, library staff may ask the user to come back later to pick up the material. Users who require assistance retrieving materials from the library stacks are encouraged to prepare a list of materials needed and to use the online catalog to determine ahead of time that desired materials are currently available for circulation. Please note that the library is most able to respond quickly to such requests during weekdays (8 am - 5 pm) rather than during evening or weekend hours. The library does not provide retrieval services at 24-hour facilities during hours when service desks are not staffed by library personnel.

KU-affiliated users may also take advantage of the electronic Retrieve from Shelf and WebRetrieve services to have print materials delivered to any library service desk for pick up, or, if appropriate, delivered in electronic form. The amount and type of material that may be delivered in electronic form via WebRetrieve may be limited by the requirements of copyright compliance and staff availability. Please visit any library service desk for more information on using Retrieve from Shelf and WebRetrieve.

Adaptive Technology - Print materials may be magnified or scanned using adaptive technology available on designated workstations in the Watson and Anschutz libraries on the Lawrence campus and in the Regents Center Library on the Edwards campus. Please refer to the section on adaptive technology below for a complete listing of software applications currently available. Access to adaptive technology workstations requires an active KU Online ID.

Rare and Fragile Materials - Many print materials cannot withstand use on adaptive technology workstations and there are restrictions on the circulation of rare materials. Please contact the ADA Coordinator to discuss options for accessing rare and fragile materials available only in print.

Readers - Print materials that cannot be made accessible using adaptive technology may require the aid of a reader. Students requiring a reader should contact the Office of Disability Services, Room 22, Strong Hall.

Assistance with Electronic Materials

Workstation Accessibility - All library locations have one or more workstations that are wheelchair-accessible and adaptive technology is available on designated workstations in the Watson and Anschutz libraries on the Lawrence campus and in the Regents Center Library on the Edwards campus. Please refer to the section on adaptive technology below for a complete listing of software applications currently available. Access to adaptive technology workstations requires an active KU Online ID.

Library Web site - The University of Kansas Libraries are committed to providing access to information through our Web site. While many of our Web pages and resources have been reviewed for established guidelines for accessibility, there are many legacy materials that are not yet fully compliant with those guidelines. If you have difficulty accessing one or more pages on our Web site, please contact the Library Web Services Coordinator.

Electronic journals, books, and databases - the KU Libraries subscribes to a vast number of electronic resources provided through a large number of commercial vendors and publishers and not all resources were designed for maximum accessibility. Users requiring assistance accessing these materials should contact the KU Libraries ADA Coordinator.

Adaptive Technology Available in the KU Libraries

There is one designated workstation in Anschutz, Watson and the Regents Center libraries, that serve those who need access to adaptive technology. The following is a listing of the hardware and software profiles on the designated workstations.

Anschutz Library:
Hardware Profile: Dell with Intel Core 2 processor · 1.8 GHz · 1.99 GB RAM · Cannon Scanner · accessibility stand and adaptive peripherals.
Software Profile: Microsoft Windows XP · Acrobat Reader 8 · Adobe ImageReady 7 · Adobe Photoshop 7 · ArcSoft Photobase 3 · ArcSoft Photo Studio 5 · Cannon Scanning · Connect Outloud 3 · EndNote X · insight v5.6 · iTunes · Java 2 · JAWS 8.0 · OpenBook 7.2 · QuickTime · RealPlayer · Microsoft Office 2003: Word, Excel, Access, PowerPoint · Outlook Express · Power DVD DX · RefWorks/WriteNCite · Roxio Creator DE · Windows Media Player · Windows Messenger · Browsers: Mozilla Firefox and Internet Explorer.

Watson Library:
Hardware Profile: Dell with Intel Core 2 processor · 1.8 GHz · 1.99 GB RAM · Cannon Scanner · accessibility stand and adaptive peripherals.
Software Profile: Microsoft Windows XP · Acrobat Reader 8 · Adobe ImageReady 7 · Adobe Photoshop 7 · ArcSoft Photobase 3 · ArcSoft Photo Studio 5 · Cannon Scanning · Connect Outloud 3 · EndNote X · insight v5.6 · iTunes · Java 2 · JAWS 8.0 · OpenBook 7.2 · QuickTime · RealPlayer · Microsoft Office 2003: Word, Excel, Access, PowerPoint · Outlook Express · Power DVD DX · RefWorks/WriteNCite · Roxio Creator DE · Windows Media Player · Windows Messenger · Browsers: Mozilla Firefox and Internet Explorer.

Regents Center Library:
Hardware Profile: Dell with Intel Pentium 4 dual processors · 3 GHz · 1 gig RAM · Cannon Scanner · accessibility stand and adaptive peripherals.
Software Profile: Microsoft Windows XP · Adobe Acrobat 5.0 · Acrobat Reader 7 · EndNote 8 · Roxio Easy CD Creator · IBM Via Voice in German, French, Italian, UK & US English · Java · Jaws 6.1 · Macromedia Shock Player · Microsoft Net Show Player 2.0 · Microsoft Office 2003, Word, Excel, Access, PowerPoint · Windows Journal Viewer · Mobile Option Pack · Media Player 2 · MSN Messenger · Net Meeting · OpenBook 7.0 · Outlook Express · PC Health · Quick Time · Real Player Basic · RIS Web Helper · Scheduling Agent · ShockWave · ShockWave Flash · Sound Max · Viewpoint Media Player · Win SPC 3.66 · WinZip · Yahoo Messenger · Browsers: Internet Explorer and Mozilla Firefox.

Reference Assistance and Information Services

General Assistance - general assistance is available in person, over the phone, and via electronic mail during designated service hours. Links to service hours, phone numbers, and Web-based services are available on the Ask a Librarian site.

Extended Assistance and Research Consultation - extended services and research consultations are available during weekdays in Anschutz and Watson libraries and by appointment. Because extended assistance may require users to work with a subject specialist, users are encouraged to make an appointment ahead of time by contacting Jennifer Church-Duran , Head of Instructional Services, or Fran Devlin, Reference Coordinator, for appropriate referral. For students taking classes on the Edwards Campus, please contact Lyn Wolz, Director, Regents Center Library, to make an appointment.

Extended Assistance using Adaptive Technology - users requiring both extended reference assistance and assistance with adaptive technology are encouraged to contact Jeromy Horkman, Watson Library Service Desk Supervisor. For students taking classes on the Edwards Campus, please contact Susan Bailey, Regents Center Library Technology Liaison, to make an appointment.

For Further Assistance:


Kent Miller, Assistant Dean of Libraries and ADA Coordinator
785-864-8989
kmiller@ku.edu

Students requiring assistance obtaining services may also contact:
Office of Disability Resources
785-864-2620

Faculty and staff requiring assistance obtaining services may also contact:
Department of Human Resources and Equal Opportunity.
785-864-4946