Top 5 Things You Can Do to Get Your Items Faster

1. Determine if the KU Libraries owns the items by checking the KU Online Catalog.

• Articles from Journals KU owns - remember to check the following:
  • Do the KU Libraries own the volume and issue that your article is contained in?
  • Make note of the call number and the location for the journal that you need.
• Articles from Electronic Journals KU owns - check the Electronic Journals Catalog
• Books that KU owns - use the Retrieve from Shelf Service
• Dissertations and Theses - check the Proquest Dissertations and Theses Database first, you may find free full text access there.

2. Utilize the KU Libraries' Databases to verify any citations.

• Double check any citations that you get from books, articles, your friends, or anywhere else.
• When placing your request try to fill in as much information as possible, use 'n/a' or '?' as a last resort.

3. Use KU Link effectively and efficiently.

• Currently KU Link is designed for submitting items to Interlibrary Loan that KU does not own.
• Document Delivery requests for KU owned items submitted this way may be delayed.

4. Choose the proper request form when submitting your request.

• Choose the article form to order items such as book chapters, conference papers, or journal articles.
• Choose the loan form to order items such as books, videos, CDs, DVDs, microformats, entire conference proceedings, dissertations, theses, or entire journal volumes.

5. Know the current limits of our services.

• We do not provide electronic copies of items KU owns in any microformat.
• We do not provide electronic copies of book chapters from KU owned books.
• KU Interlibrary Loan is unable to borrow maps from prior to 1946 or Music LPs.