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Robert Szabo, Jayhawk of the Month for November 2010

According to September Jayhawk of the Month winner Mary Ann Baker, a query to student assistants and colleagues about Robert Szabo results in an embarrassment of accolades, such as “the best boss ever” and “a wonderful colleague to work with.”

“All I have to do is send A simple e-mail with just a subject line of ‘call me’ and my phone number results almost immediately with a phone call,” Mary Ann said.

Szabo, who is Operations Coordinator/Access Services Supervisor of Anschutz Library, maintains a good customer service environment at the service desk and keeps the building up and running by working with IT and Facilities & Operations.

“A feeling of community and camaraderie is engendered within the library system with a game played on the field when it comes to Robert,” Mary Ann said. “When asked a question, he doesn’t just direct you to the answer but takes you there.'

“A snafu about a trip-saver delivery is untangled, a sensitive situation arises and help is there, a need to support library governance is fulfilled again… and again… and again, and all of this is done with a wonderful wit and a great smile,” Mary Ann said. “We in the KU Libraries are all the much better for working with this Jayhawk of the Month, Robert Szabo.”