During NSO

Create your KU Online ID (if you haven't already)

Your KU Online ID is very important, and should never be given to anyone else. You will use your KU Online ID to enroll in courses at NSO. You will also use it for a variety of computing services such as accessing a computer lab, checking your KU email, performing enroll and pay tasks, or entering the Kyou portal. If you forget the password to your KU Online ID, you can visit KU Online Services Password Management to reset it.

Get a KU Email Account

The day after you have enrolled for classes at KU, you are eligible for a KU email account. (It takes up to 24 hours for our system to be updated.)

To get one, go to KU Online Services and log in with your KU Online ID and password. Follow the instructions to add services and then choose Exchange (KU Email) to create your KU email account. Complete the process, and print out the confirmation page. Once created, your account will be ready for you to use within about ten minutes.

Having a KU Email Account is very important, as it is the official means of communication on all KU related information.

For help, contact the  Information Technology Help Desk at (785) 864-0200.

Protect your Online ID and Password

KU Online IDs are used for various purposes at the University of Kansas. Some of the more common uses include: enrollment information, grades, financial payments, KU Card information, email, and banking information. Passwords are an essential aspect of computer security providing an important front line of protection for electronic resources by preventing unauthorized access. Sharing this information may result in the compromise of your accounts as well as University systems. Account information sharing is also a leading cause of identity theft.

If you share your KU Online ID, you give others access to everything you can access with your KU Online ID. You may even be responsible for anything they do in your stead. Sharing your account with someone else is a violation of KU policy, and may cause you to lose access privileges and be subject to disciplinary actions.

KU Wireless Zones

KU has wireless zones in many classroom buildings, libraries, and the student unions. A KU Online ID is required to log in and use the zones.

A KU Wireless Zone is a wireless network connection in which a mobile computer user can connect to the local area network (LAN) by using a wireless network card. The KU Wireless Zones at KU use technology based on the IEEE 802.11 standard.

ResNet Wireless is also available in the common areas of Student Housing facilities after the student registers for a wired connection.

Computer Labs (Locations and Hours)

To use computers in the labs (and public workstations in libraries) you must log in with a KU Online ID.

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Before School Starts

Bringing a computer to use at KU: Systems Specifications

If you already have a computer, it should run at least Windows XP Professional with Service Pack 2 or Mac OS X, so it can meet basic security, networking, and upgrade requirements, and it should be supported by the manufacturer throughout the rest of your college career.

Some departments or schools may require that your computer have additional features to support work in their programs. Check with your school or department for current information about such requirements or visit the Tech Shop for further information. .

Be sure to also check out Software @ KU to find out what software is provided and what is recommended. Note: Anti-virus software is provided free so you do not need to purchase this.

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When you arrive on campus in the fall

Phone, Cable TV, and Internet in the Residence Halls: ResNet

IT ResNet provides all voice, data and CATV services in the Residence Halls, Scholarship Hall, Jayhawk Towers Apartments and Stouffer Place apartments. Please contact us if you have any questions: resnet@ku.edu or (785) 812-0000.

Kyou Portal

Visit the Kyou portal, your personal gateway to information and services. Kyou includes events and headlines as well as your schedule and library items. You'll also enjoy a personal briefcase to store and move files and a way to keep and organize your personal bookmarks collection. More services will be added regularly.

Creating a Personal Web Page

KU gives you 50 MB of space for you to design your own personal webpage.

Sophos Antivirus Software (for download)

Sophos Antivirus is available for anyone with a KU Online ID. If you live on campus ResNet requires you to have Sophos Antivirus on your computer.

Student Services Technology Listing

Not sure what other technology services you might need? Check out the Student Services Technology listing.

KU Libraries

KU Libraries are a great space to study, with access to a wide variety of research resource and a dedicated staff willing to help you with your questions and research needs.

Free workshops on how to use different kinds of software and research tools

KU Libraries offer a wide variety of workshops to help you with your research and technology needs. (Examples include PowerPoint, Word, EndNote, and Dreamweaver). Workshops are free and offered each semester

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The Tech Shop at the KU Bookstores

• Convenient location: Level two of the Kansas Union
• Offer Apple, Dell, and HP computer, software, and accessory products
• Offer academic and KU-custom prices only available at the Tech Shop
• Knowledgeable staff collaborates with campus departments to recommend technology for students’ specific needs at KU and beyond
• Certified service and repair department provides quality and affordable service of various brands including Apple and Dell

For more information, visit kubookstores.com and click on “Tech Shop.”

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