The University of Kansas Libraries

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KU Libraries: We Listen to You!


LibQUAL+ 2006

Thanks to the more than 1100 KU faculty, staff and students who completed the 2006 LibQUAL+ survey, KU Libraries has made significant changes over the past few months to better meet your research and service needs.

You requested:

  • Access to the electronic resources from your home or office
  • Print and/or electronic journal collections you require for your work
  • A Libraries Web site that enables you to locate information on your own more quickly and easily
  • Librarians and staff members who have the knowledge to answer your questions
  • Dependability in handling your service problems

We delivered:

  • More access to print and electronic materials, including 30,000 journals and many other primary resources
  • The new Information Gateway, a primary tool for searching the Libraries' proprietary online resources including databases, journals and images
  • A newly redesigned Web site
  • Access to electronic records for hundreds of thousands of previously inaccessible items
  • An ongoing commitment to enhancing service quality through comprehensive training and continuous evaluation

More information about LibQUAL+