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Ask a Librarian Live Chat
Ask a Librarian Live Chat service is no longer available as of 5/12/2007. Please instant message us instead. See the Ask a Librarian home page for details.
Need help finding information? Can't figure out how to begin your research? Ask your question online and chat with a librarian.
Fill in the form to the right and click "Connect". A librarian will be with you shortly.
(Please note: You may be chatting with a librarian from one of our cooperating libraries during certain hours.)
| Hours | FAQ | Privacy Notice |
For Best Service:
- Enter your email address to receive a complete transcript with links to all websites visited during your session
- Use Internet Explorer; Netscape 4.79, 7.1 or 7.2; Mozilla or Firefox; and have "session cookies" enabled in your browser.
- Clear your cache or you may be disconnected - here's how.
- Disable or reconfigure your firewall (Norton Internet Security, etc.) or you may not be able to see the chat from the librarian. Remember to re-enable the firewall afterwards! Here's how to reconfigure.
- If you don't want to disable the firewall, you may send your question by email.
- Use the forward, back and refresh buttons provided in the software - not the ones on your browser.
- Don't try to bookmark (add to Favorites) or print anything during the session - wait for the e-mailed transcript.
- If you must open a second browser while connected, please use the "start" menu or taskbar shortcut. Using Control "n" or File New will end the session.
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