The University of Kansas Libraries
Search for Items not Found on the Shelves
Items Identified with Available Status in Library Catalog
If you are unable to find a KU item on the shelves, ask first for assistance at the closest library service desk to see if the item can be found. If the item cannot be located, submit a Retrieve from Shelf request.
Borrowers with KU Library Borrower Cards may submit a manual request at any library service desk using the KU Libraries User Request Form (green card).
If the requested item does not become available within a reasonable period of time, submit an Interlibrary Loan Request for the item.
Items Identified as Currently Checked Out or Overdue in Library Catalog
Recall the item by clicking the Recalls & Requests button from within the Full Record for the item in the Library Catalog, OR
Place an Interlibrary Loan Request for the item.
Items Identified as Lost, Missing, Damaged, or as “Item on search – may be lost”
Submit an Interlibrary Loan Request for the item, and the library will borrow it from another library for your use.