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Service Feedback Form

We strive to provide service that exceeds your expectations and appreciate you taking the time to give us feedback. The information provided will be shared with library staff so we can continually assess our service quality.  If you choose to be contacted, your personal information will be kept confidential and only the appropriate administrator will receive the contact information provided.

Required fields marked with *

* Date of Service: (mm/dd/yyyy)
* Service Location:
Other:

Please rate the level of service you received:
For each of the items listed below, please tell us if we met your expectations: (check one)  
Exceeded
Met
Not Met
N/A

Interactions with staff

Knowledge of staff

Information or service provided

Library facilities

Overall experience

Tell us what you think…


Please tell us about your service experience. In what ways did we exceed your expectations?
If we did not meet or exceed your expectations, please tell us what we can do to improve:

Tell us who to thank…


Please tell us about an employee who exceeded your expectations. We will recognize him or her for providing excellent service:

Contact information (optional):
Name:
Phone:
Email:

Questions? Contact Jeromy Horkman (jhorkman@ku.edu), Watson Library Service Desk Supervisor