The University of Kansas Libraries

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Ask Questions about KU Libraries Policies and Procedures

Your questions about Library Policies and Procedures of the University of Kansas Libraries may be directed to:

  • The Ask a Librarian service.

  • The Circulation Business Office.
    • In person at the Watson Library Service Desk, 8:00 a.m.—5:00 p.m., Monday—Friday
    • By phone to 785.864.4715
    • Via email to libfines@ku.edu
    • By mail to:  Circulation Business Office, University of Kansas Libraries, 1425 Jayhawk Blvd., Lawrence, KS 66045-4715

  • The circulation specialists on duty at library service desks.

Please include this information in any message:

  • Your name
  • Your email address
  • Your telephone number including the area code
  • Your 8-digit library barcode number (6- or 7-digit student number also acceptable)
  • Specific information regarding your inquiry about library policies and procedures


If you need additional assistance with questions and concerns about Library Policies and Procedures, contact one of the following:

Sarah Couch
Service Policy Coordinator
In person at the Watson Library Service Desk, by phone to 785.864.8979, or via email to scouch@ku.edu.

Lars Leon
Head of Resource Sharing & Mail Services
By phone to 785.864.3073 or via email to lleon@ku.edu.

Jennifer Church-Duran
Assistant Dean of Libraries for User Services
By phone to 785.864.8830 or via email to jgisme@ku.edu.

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Circulation Policy FAQ
Library Policies and Procedures